Supplier Licensing FAQ
- Why is the Office Depot Electronic Dispute Portal now requiring a fee?
- Who is Direct Commerce (DCI)?
- What are the benefits of using the Electronic Dispute Portal for my company?
- What is the fee, and how often do I need to pay it?
- Why do I have to pay a fee to access the Electronic Dispute Portal now and have not previously?
- How do I submit my payment?
- How do I pay the fee?
- Will my current disputes and payments be affected if I don’t pay my fee on time?
- How do I know if my payment was successfully submitted?
- Can I pay using ACH?
- Is my payment information safe?
- How do I change the email address in the “Pay with Card” screen?
- Do I get a refund if I discontinue doing business with Office Depot?
- I paid a fee already; why do I need to pay another one? Is it because I have multiple organizations?